Carri Chef (07)

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Frequently asked questions

How do I use the CADAC pizza stone
  • Use the pizza stone with pot stand & dome, or when you have a patio BBQ replace the Thermogrills with the pizza stone.
  • Sprinkle some cake flower on the stone to prevent sticking.
  • Never place a frozen pizza on the stone.
  • Baking time depends on several aspects such as the thickness of the dough, the ingredients used for pizza toppings, weather conditions, etc.
  • If the baking process goes too fast, turn off the heat and let the pizza bake with the lid closed.
  • The stone can also be used on the BBQ grid; the baking process will just take longer. Note: the grid can be damaged if the stone slides.
  • Never immerse the stone in water, but wipe with a wet cloth or rinse briefly.
  • Do not use detergents to clean the stone.
  • It is perfectly normal for the pizza stones to stain and darken with use.
What are the advantages of gas vs charcoal?
  • A gas barbecue is immediately hot
  • Easier to clean
  • Finely adjustable temperature control (for most models) with a control knob
  • Easier to light with an automatic piezo ignition
  • Gas barbecues are allowed more often on camp sites and can also be used on a balcony or in a park
How do I maintain my CADAC barbecue?

To enjoy your CADAC product for a long time, we advise you to thoroughly clean it after each use. Use a full-length, UV-resistant cover when you do not use your BBQ. Note that our covers are water resistant but not 100% waterproof. If you do not use your BBQ for a longer period, store your barbecue in the storage bags (camping BBQ’s) or put it in a garage or shed underneath a decent BBQ cover.

Which cooking tops can be used on my CADAC barbecue?

On our website you can find the cooking tops / accessories that can be used on our barbecues. On the service part of the website you can find the available accessories for older CADAC models. When you’re not sure which type of CADAC barbecue you have, please send us an email with a picture of your barbecue, so our customer service can advice you.

What are the advantages of non-stick foil?

The CADAC non-stick foil is designed to keep the Skottel clean and to prevent sticking. This non-stick foil will last a long time and can be cleaned in soapy water or a dishwasher.

The gas flow of my Dual Power Pak has stopped. What can I do?

The Dual Power Pak is secured against leaking. When the gas valve of the Dual Power Pak is opened while not being attached to a barbecue, it automatically blocks the gas flow. The Dual Power Pak has to be reset (outdoors);

  • Turn off the gas supply of the Dual Power Pak.
  • Unscrew the hose of the Dual Power Pak (with supplied wrench).
  • Insert a blunt object in the gas outlet. This eliminates the pressure in the gas pressure regulator.
  • Screw on the hose again.

NOTE: Before the gas valve on the Dual Power Pak is opened it must be connected to a device.

What's the difference between a HP and an LP barbecue?

HP means High Pressure and a HP barbecue works directly off a gas cartridge.
Low Pressure (LP) barbecues work off a gas cylinder or Power Pak and can be connected with a regulator & hose.

What's the difference between 30mbar and 50mbar appliances?

In most EU countries the standard gas pressure is 28-37mbar. These should be used with a 30mbar regulator.

In Germany, Austria and Switzerland, the standard gas pressure is 50mbar. Therefor you can only order 50mbar gas barbecues on our German website. These should be used with a 50mbar regulator.

Where can I find the nearest dealer for my favourite CADAC product?
Our dealer locator shows you the nearest CADAC dealer in your area based on your place of residence. Not every dealer has our full product range. We recommend that you first contact a dealer by telephone to avoid disappointment. You can also buy our products in our webshop or with one of our online dealers.
I lost my manual, how can I get a new one?
On this website you can find manuals of the most common models. If the manual you need is not in this list, you can send us an e-mail and we will send you the manual by e-mail.
How do I clean my Skottel?
The Skottel stays clean by using CADAC non-stick liner; after use, the liner can be cleaned by simply rinsing with hot water or in a dishwasher. If you don't use the liner, you can clean the Skottel by boiling some water with detergent in it. After that the Skottel can be easily cleaned.
How do I clean my BBQ grid?

All our BBQ grills have a GreenGrill coating. This coating makes cleaning your grill very easy. Do not wait too long to clean it, but at least until the grid has cooled down. The grid can then be easily washed with warm water and soapy water. Do not use a scouring sponge, abrasives or metal tools. For difficult stains, you can use the CADAC Cleaner or the GreenGrill Brush.

Which appliances with FFD are safe for indoor use?

Only our FFD stoves may be used indoors.
These are:

  • 1 Cook Turbo FFD
  • 2 Cook Turbo FFD
  • 3 Cook Turbo FFD 

The following models with FFD may not be used indoors:

  • Van Cook PRO FFD

Why?

FFD stands for Flame Failure Device. This is a safety device that automatically shuts off the gas supply if the flame goes out unexpectedly.

However, FFD does not automatically mean that an appliance is suitable for indoor use. That also depends on the type of appliance. Our Turbo models are stoves and may be used indoors. The Van Cook PRO is a BBQ and is intended for outdoor use only

How do I clean the fat pan?
While you barbecue, the fat will drip into the fat pan. If you place some water with vinegar or some sand into the fat pan before use, you can easily skim the fat afterwards.
If you don't remove the fat from the fat pan on a regular base you will increase the chance of “flaring”.
 
What can I do if my grill doesn't ignite?
First check if the burner, the gas valve and hose are free from dust, and then if the gas valve on the gas bottle is open. If your grill has a piezo ignition, you can easily check whether the defect is in this piezo ignition: In case you can light your barbecue with a long match, it is likely that the piezo ignition is defect.