Returns & Replacements


It is not possible to exchange anything. Would you like to return an item? Return the item within 60 days and order the correct item again. After receiving your return, we will refund the total amount to you within 3 working days.

NOTE: in order to send us a return, you need to have an account / create an account on our website. This will also enable you to follow the status of your return. 



Do you want to replace a product? Please return the original product and place a new order.


Costs of return

Return costs are for your own account, unless you have received an incorrect delivery through CADAC.

Need help? Please contact our customer service: or +31 26 319 77 40.