Service

Frequently Asked Questions

We gathered the most frequently asked questions for you in this section per category. 

All categories

Spare Part finder

Find the right spares for your barbecue 

Start Spare Part Finder

Warranty & Repairs

CADAC barbecues are known for their high quality and durability. We offer 2 years (limited) guarantee on our camping barbecues and the CADAC patio barbecues have a warranty period of 5 years.

Go to warranty & repairs

Returns & Replacements

When you’re not satisfied with your purchase, you can return it free of charge within 14 days.

Go to returns & replacements

Manuals 

You can download a manual of our current collection. Are you looking for a manual of an older model? Please contact our customer service at info@cadaceurope.com and they will help you further. 

Go to Manuals

Do you have any questions or remarks? Please fill in our contact form and we will get back to you a.s.a.p.  

Do you want to send us an attachment with pictures? Please send an e-mail to our customer service: info@cadaceurope.com.

 

ThermoGrill®

CADAC | Dometic barbecues are equipped with unique Thermogrill grids; high-quality BBQ grids that guarantee optimal heat distribution. The round grill grids feature an integrated heat spreader at the bottom. This ensures even heat distribution across the entire surface, maximizing the grilling area.

  • Even heat distribution across the full grill
  • Shorter heating time
  • Lower gas consumption (up to 34%)

 

 

Portable

Our barbecues and cookers are designed for outdoor enthusiasts who love cooking in the open air while on the go or on vacation. Available in various sizes and models, but always with a smart, compact design and lightweight construction. They are easy to assemble and ready to use in no time—no tools required. Thanks to the sturdy carry and storage bag included, you can take your BBQ anywhere. Enjoy a delicious outdoor meal wherever you go!

  • Easy to carry
  • Lightweight
  • Compact design
  • Simple (dis)assemblyd

EASY CLEAN

Our camping barbecues have a removable, enameled grease collection tray, which can be easily lifted out for cleaning. Our grill grids, plates, and pans are simple to clean thanks to the ceramic non-stick coating. Both the grease tray and most cooking surfaces are dishwasher-safe but can also be cleaned with a sponge and soapy water!

 

   

Removable fat pan for easy cleaning

CADAC GreenGrill

Our BBQ grids, grill plates, and (paella) pans are equipped with the 'CADAC GreenGrill coating.' This ceramic coating is completely PFAS-free and therefore contains no harmful substances. GreenGrill guarantees healthier cooking!

The CADAC GreenGrill coating is harder and more durable than a regular non-stick coating. It withstands higher temperatures, distributes heat better, and retains it more efficiently, resulting in lower gas consumption while cooking & grilling.

  • Healthier cooking; no harmful substances, 100% PFAS-free
  • Easy Clean; simpler cleaning
  • Perfect grilling results; ideal for searing and baking
  • Environmentally friendly; durable and energy-efficient

Want to know more? Read everything about our GreenGrill coating here:

Modular System

CADAC | Dometic barbecues and cookers are known for their MODULAR SYSTEM; with a wide range of available accessories, outdoor cooking becomes even more enjoyable. With various cooking surfaces such as paella pans, pizza stones, and tapas sets, CADAC | Dometic offers much more than just grilling burgers.

  • One BBQ, endless possibilities
  • Multiple cooking surfaces available
  • Easy to switch