Returns

Is it possible to exchange something?
It is not possible to exchange anything. Would you like to return an item? Return the item within 14 days and order the correct item again...
How can I return my order?
You can return your order to us within 14 days. Use our online return form for this. You will find this under 'My Account'...
I returned my order. How do I know if my package has arrived?
When you have registered your return via our online return form, you will automatically be informed of the return status...
I returned my order. When do I receive my money?
The purchase amount will be transfered to you within 3 working days, once your package has been received.